Last updated on 24 November 2020
These terms and conditions (terms or Agreement) are an agreement between Bravo Technologies GmbH (us, we or our), a company incorporated in Switzerland, and you (User, you or your). This Agreement sets forth the general terms and conditions of your use of our mobile application and any of its products or services (collectively, Application or Service).
In this Agreement, unless the context otherwise requires, all references to you (and your, etc) means both you as an individual user and also the organisation on whose behalf you are acting (if any).
By downloading, installing, accessing and/or using the application, you confirm that you accept and agree to be bound by these terms and acknowledge that they constitute a legally binding contract between us and you. If you are acting on behalf of any organisation, you confirm that you have the requisite authority, power and right to fully bind that organisation. If you (or, if relevant, your organisation) are not eligible or do not agree to all of these terms (or if you do not have the right to bind your organisation), you are not permitted to access or use the application, and you should not proceed further.
We may, in our sole discretion, modify or update this Agreement from time to time, and so you should review this page periodically. When we change the Agreement in a material manner, we will update the ‘last updated’ date at the top of this page. Your continued use of the Service after any such change constitutes your acceptance of the new terms. If you do not agree to any of these terms or any future terms, do not use or access (or continue to access) the Service.
We operate the Application as a platform where customers (Customers) can interact with suppliers of goods and/or services (Suppliers).
Suppliers and Customers are, collectively and individually, referred to herein as Users. Users can use the Application to message and chat with one another and, if they so choose, agree orders for goods or services provided by the Supplier.
We are not a supplier or seller or any kind of agent or intermediary between Users, and we do not sell goods or services through the Application. Notwithstanding the foregoing, Customers may request us to correspond with Suppliers on their behalf, including by email or telephone. If you provide us with the contact information for any other User or third party, you hereby represent and warrant that such User or third party has consented to being contacted by us, and you hereby expressly consent to us contacting such User or third party on your behalf.
When Customers buy goods or services from a Supplier and they have communicated with through the Application, they purchase from the Supplier directly, not from us. Any purchases of goods or services between Users shall be on the basis of a contract between the Users alone and shall be subject to the terms and conditions agreed between them. We shall not be a party to that contract and we shall not be in any way responsible for the performance of that contract, for the quality or safety of any goods or services sold by the Supplier or for payment by any User.
We do not provide any guarantee that any communications made between the Users will be received in a timely manner, or that they will be accurate, or that the communications will be correctly interpreted by each User. We shall have no liability to any User for any loss suffered by a User to the extent that it arises in connection with any communications which are or are not made via the Application.
All transactions between Users through the Application are deemed to be validly made by or on behalf of the relevant User, and we will have no liability for orders placed or supplied in error or by individuals who are not authorized by such User. In the event of a problem with any goods or services purchased by a Customer from a Supplier or payment from a Customer, all queries and disputes should be directed to the applicable User, not to us.
We do not endorse the goods or service made available by a Supplier, nor the credit worthiness or reliability of Customers. Any information provided by a User to another User is provided by the party concerned and we are not responsible for its accuracy or authenticity.
We reserve the right to change the design, features and/or functionality of the Application by making the updated Application available for you to download or, where your device settings permit it, by automatic delivery of updates. You are not obliged to download any updated Application, but we may cease to provide and/or update content to prior versions of the Application and, depending on the nature of the update, in some circumstances you may not be able to continue using an Application until you have downloaded the updated version.
Whilst we try to make sure that content made available by the Application consisting of information of which we are the source is correct, you acknowledge that the Application makes content available which is derived from a number of sources – including from Users – for which we are not responsible. You should check with us or the relevant information source before acting on any such information.
Except as expressly set out in this Agreement, we make or give no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of the Application and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded. To the fullest extent permitted by law, we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else relying on the content of the Application.
The Application allows you to submit user-generated content (User Content) and also allows you to communicate that content, either to selected recipients or in public or semi-public areas, such as comments pages, chat rooms, message boards and messaging between Users and Suppliers (collectively User Content Areas). We do not control User Content submitted, nor are User Content Areas actively moderated. You are solely responsible for User Content as submitted by you and acknowledge that all User Content expresses the views of its respective authors, and not our views.
You agree that, by submitting any User Content, you grant us and our affiliates a perpetual, irrevocable, worldwide, non-exclusive, royalty-free and fully sub-licensable right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content (in whole or part) and/or to incorporate it in other works in any form, media or technology and to use it to provide the services we offer through the Application, and you waive any moral rights you may have in, or to be identified as the author, of such User Content. While we maintain certain security standards, as further detailed in our Privacy Policy, we cannot ensure the confidentiality of User Content. You must not post any User Content on or through the Application or transmit to us any User Content that you consider to be confidential or proprietary. Any User Content posted by you to or through the Application or transmitted to us will be considered non-confidential and non-proprietary, and treated as such by us, and may be used by us in accordance with this Agreement without notice to you and without any liability. We will not use User Content for marketing purposes to the extent it incorporates any order information submitted by Users or Suppliers to the Application without your prior consent.
Whilst we do not pre-screen User Content, we reserve the right, in our sole discretion, to delete, edit or modify any User Content submitted by you and/or to close any discussion topic, at any time without notice to you.
The Application may, from time to time, include links to external sites, which may include links to third party offers and promotions. These are included to provide you with access to information, products or services that you may find useful or interesting. We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. The fact that links are includes to such external sites does not imply any endorsement of or association with their operators or promoters.
When you download the Application you may be asked whether you wish to share your contacts. By agreeing to share your contacts, your contact may be automatically informed that you are now using the Application and you and they will be able to see that each of you uses the Application.
You may be able to send messages to other Users through the functionality of the Application, including messages that are transmitted to Suppliers via such Suppliers’ external email addresses. You may give us access to your address book to download your contacts and allow you to communicate with your contacts. Further information about the data we collect and use is set out in the Privacy Policy. You represent and warrant you will only send messages through the App to Users who have given you their express consent to receive such messages, and who are authorized to receive such messages. Further, you will indemnify and hold us harmless from any and all claims arising out of you sending these messages to any Users. You are responsible for all fees and charges associated with such messages.
Certain third party platform providers with whose devices and/or operating systems the Application has been designed to be compatible oblige us to include certain additional provisions in this Agreement. These provisions come from the relevant third party platform providers, not us.
Third party application stores are operated by the relevant third party platform providers and/or their affiliates. You must comply with all applicable terms of service, rules and policies applying to any third party application store from which you download the Application. We are not responsible for these stores or (with the exception of the Application) for anything provided by them and do not guarantee that they will be continuously available.
To the extent permitted by law, we exclude all liability, irrespective of its legal basis, as well as claims for damages in connection with the use of the Application and any auxiliary persons and vicarious agents.
You expressly acknowledge and agree that we are not liable, to the extent permitted by law, for direct, indirect, incidental, special, consequential or exemplary damages, including damages for loss of profit, goodwill, inability to use, loss of data, other personal injury, property damage or pure financial loss of the user or other material or immaterial damage arising from the use or inability to use the Application.
The right is reserved to further mandatory legal liability, for example for gross negligence or unlawful intent.
You use the Service at your own risk. The Service is provided “as is” and “as available” without any express, implied or statutory guarantee or warranty.
The operability of the Application depends on a number of factors outside our control. We cannot and do not guarantee the continuous, uninterrupted or error-free operability of the Application.
The use of your personal information submitted to us via the Application is governed by our Privacy Policy.
You may not transfer or assign any or all of your rights or obligations under this Agreement. We may assign or transfer this Agreement or any rights or obligations hereunder at any time in our sole discretion.
All notices given by you to us must be given in writing to the address set out at the end of this Agreement.
If we fail to enforce any of our rights, that does not result in a waiver of that right.
If any provision of this Agreement is found to be unenforceable, all other provisions shall remain unaffected.
These terms may not be varied except with our express written consent.
These terms and any document expressly referred to in them represent the entire agreement between you and us in relation to their subject matter.
These terms shall be governed exclusively by Swiss law. The UN Sales Convention (CISG) is explicitly excluded. You agree that any dispute between you and us regarding the terms or the Application will only be dealt with by the competent courts in Switzerland.
For any questions regarding this Agreement, please contact us at:
Bravo Technologies GmbH
Chamerstr. 9
6331 Hünenberg
Switzerland
contact@orderbravo.com
This is Bravo Technologies LLC’s (Bravo) (we/us/our) privacy policy for the Bravo Application (App). This policy explains who we are, why and how we process your personal information (also referred to here as personal data) and your rights and how to contact us if you need to.
Our App allows users to contact and converse with each other primarily for the purpose of ordering goods to be used in their business.
Our contact details are set out at the end of this policy. We are the controller in relation to the personal data processed in accordance with this policy (except where this policy explains otherwise).
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We may process your personal data if:
We may process your personal data that we have either obtained from you, or obtained from somewhere else. Personal data which is not collected directly from you may be collected:
Personal data relating to you that we process may include:
Information that we obtain from you when you use our Apps may include:
Our App uses cookies and/or other similar technologies such as device-ID, in-App codes, pixel tags or web beacons to collect and store certain information. These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Cookies and similar technologies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalised content.
Our App uses cookies and similar technologies to distinguish you from other users of our App. This helps us to provide you with a good experience when you use our App and also allows us to improve our App.
A number of cookies and similar technologies we use last only for the duration of your web or app session and expire when you exit the App. Others are used to remember you when you return to the App and will last for longer.
We use these cookies and other technologies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these are not overridden by your rights), and, in some cases, where required by law, where you have consented to their use.
We will use this information to:
We will use this information in our legitimate interests, where we have considered these are not overridden by your rights:
We confirm that we will not disclose to third parties that are not part of the chat any orders or chats that take place between users of the App in any way which would allow a user and/or the company they work for to be identified directly. This means that no user will be able to see what another user that is not part of the chat orders in a way that would link it directly to that user.
We may however collect and distribute aggregated and anonymised information about users and any orders they place though the App. If we choose to do this we will ensure that no individual user or company can be directly identified from that data. It is important to note that the ‘direct’ reference is key. Someone can infer information by process of deduction, but we will not give it directly.
Where permitted in our legitimate interest or with your prior consent where required by law, we will use your personal information for marketing analysis and to provide you with promotional update communications.
You can object to further marketing at any time by changing your privacy settings in the App or by sending us an email to the Contact Email Address.
We may share your personal data with:
analytics and search engine providers that assist us in the improvement and optimisation of our App and subject to the cookie section of this policy.
We will disclose your personal information to third parties:
The data that we process in relation to you may be transferred to, and stored at, a destination outside of Switzerland that may not be subject to equivalent data protection law. It may also be processed by staff situated outside Switzerland who work for us or for one of our suppliers.
We may transfer your personal information outside Switzerland:
In order to provide the Services we may transfer your personal information to countries outside ofSwitzerland. Where your information is transferred outside of Switzerland, we will take all steps reasonably necessary to ensure that your data is subject to appropriate safeguards, such as relying on a recognised legal adequacy mechanism, and that it is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our App; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our website may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.
We retain personal data for as long as you have an account with us in order to meet our contractual obligations to you and for six years after that to identify any issues and resolve any legal proceedings. We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.
You have the right under certain circumstances:
You may opt out at any time from allowing further access by us to your location data by changing the privacy settings on your device or by emailing us to our Contact Email Address. You can also stop all information collection by un-installing the App. You may use the standard un-install processes as may be available for your mobile device.
Where the processing of your personal information by us is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us.
You can also exercise the rights listed above at any time by contacting us at our Contact Email Address.
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority.
Any changes we make to our privacy policy in future will be posted on our App and, in relation to substantive changes, will be notified to you by email. This policy was last updated on 31 May 2020.
Bravo Technologies LLC is contactable at contact@orderbravo.com.
Our address is:
Bravo Technologies LLC (GmbH)
Chamerstrasse 9
6331 Hünenberg
Switzerland
